{"id":18501,"date":"2020-08-27T11:48:11","date_gmt":"2020-08-27T09:48:11","guid":{"rendered":"https:\/\/ivr-ias.aretiswebseiten.ch\/snz-144\/"},"modified":"2026-04-15T15:45:58","modified_gmt":"2026-04-15T13:45:58","slug":"snz-144","status":"publish","type":"page","link":"https:\/\/www.144.ch\/fr\/assurance-qualite\/snz-144\/","title":{"rendered":"CASU 144"},"content":{"rendered":"<div id='layer_slider_1'  class='avia-layerslider main_color avia-shadow  avia-builder-el-0  el_before_av_section  avia-builder-el-first  container_wrap fullsize'  style='height: 451px;'  ><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jxyx1aoa-b22ec9fabf1d33d9e8e549cfba6a9294\">\n.avia-section.av-jxyx1aoa-b22ec9fabf1d33d9e8e549cfba6a9294{\nbackground-color:#185a9b;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-jxyx1aoa-b22ec9fabf1d33d9e8e549cfba6a9294 alternate_color avia-section-default avia-no-border-styling  avia-builder-el-1  el_after_av_layerslider  el_before_av_section  avia-bg-style-parallax container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-18501'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2fjwvjq-42d17093fe3b49a279764e735e1ae427\">\n.flex_column.av-2fjwvjq-42d17093fe3b49a279764e735e1ae427{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2fjwvjq-42d17093fe3b49a279764e735e1ae427 av_one_fourth  avia-builder-el-2  el_before_av_one_fourth  avia-builder-el-first  first flex_column_div av-animated-generic pop-up av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2dlg83q-f70ba35ad00d9a9e08ee8e35489c4de3\">\n.av_font_icon.av-2dlg83q-f70ba35ad00d9a9e08ee8e35489c4de3{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n.avia-svg-icon.av-2dlg83q-f70ba35ad00d9a9e08ee8e35489c4de3 svg:first-child{\nstroke:#ffffff;\nfill:#ffffff;\n}\n.av_font_icon.av-2dlg83q-f70ba35ad00d9a9e08ee8e35489c4de3 .av-icon-char{\nfont-size:40px;\nline-height:40px;\nwidth:40px;\n}\n<\/style>\n<span  class='av_font_icon av-2dlg83q-f70ba35ad00d9a9e08ee8e35489c4de3 avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-iconfont avia-font-entypo-fontello avia-icon-animate'><a href='#1'   class='av-icon-char' data-av_icon='\ue81f' data-av_iconfont='entypo-fontello' aria-hidden=\"false\" ><\/a><span class='av_icon_caption av-special-font'>Exigences<\/span><\/span><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2fjwvjq-3d6ab78f3b62c8dec837f5eab5425a6d\">\n.flex_column.av-2fjwvjq-3d6ab78f3b62c8dec837f5eab5425a6d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2fjwvjq-3d6ab78f3b62c8dec837f5eab5425a6d av_one_fourth  avia-builder-el-4  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-animated-generic pop-up av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2dlg83q-8a720c19e96fbb0b727028ceed816cc3\">\n.av_font_icon.av-2dlg83q-8a720c19e96fbb0b727028ceed816cc3{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n.avia-svg-icon.av-2dlg83q-8a720c19e96fbb0b727028ceed816cc3 svg:first-child{\nstroke:#ffffff;\nfill:#ffffff;\n}\n.av_font_icon.av-2dlg83q-8a720c19e96fbb0b727028ceed816cc3 .av-icon-char{\nfont-size:40px;\nline-height:40px;\nwidth:40px;\n}\n<\/style>\n<span  class='av_font_icon av-2dlg83q-8a720c19e96fbb0b727028ceed816cc3 avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-iconfont avia-font-entypo-fontello avia-icon-animate'><a href='#conseil'   class='av-icon-char' data-av_icon='\ue83c' data-av_iconfont='entypo-fontello' aria-hidden=\"false\" ><\/a><span class='av_icon_caption av-special-font'>Conseil<\/span><\/span><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2c6hy5i-40acfa30057a15311f9976fad5d1cc3d\">\n.flex_column.av-2c6hy5i-40acfa30057a15311f9976fad5d1cc3d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2c6hy5i-40acfa30057a15311f9976fad5d1cc3d av_one_fourth  avia-builder-el-6  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-animated-generic pop-up av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-29iunti-7a862621ec7db0e02bcbbf8cf8e9e588\">\n.av_font_icon.av-29iunti-7a862621ec7db0e02bcbbf8cf8e9e588{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n.avia-svg-icon.av-29iunti-7a862621ec7db0e02bcbbf8cf8e9e588 svg:first-child{\nstroke:#ffffff;\nfill:#ffffff;\n}\n.av_font_icon.av-29iunti-7a862621ec7db0e02bcbbf8cf8e9e588 .av-icon-char{\nfont-size:40px;\nline-height:40px;\nwidth:40px;\n}\n<\/style>\n<span  class='av_font_icon av-29iunti-7a862621ec7db0e02bcbbf8cf8e9e588 avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-iconfont avia-font-entypo-fontello avia-icon-animate'><a href='#parallax'   class='av-icon-char' data-av_icon='\ue84e' data-av_iconfont='entypo-fontello' aria-hidden=\"false\" ><\/a><span class='av_icon_caption av-special-font'>Documents<\/span><\/span><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-27vkqty-7298205acdfc921dfaf02eb71d5f9eb2\">\n.flex_column.av-27vkqty-7298205acdfc921dfaf02eb71d5f9eb2{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-27vkqty-7298205acdfc921dfaf02eb71d5f9eb2 av_one_fourth  avia-builder-el-8  el_after_av_one_fourth  avia-builder-el-last  flex_column_div av-animated-generic pop-up av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-26k7a86-3b1fdcac67e2d4f2e22ce1ebaf16c68d\">\n.av_font_icon.av-26k7a86-3b1fdcac67e2d4f2e22ce1ebaf16c68d{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n.avia-svg-icon.av-26k7a86-3b1fdcac67e2d4f2e22ce1ebaf16c68d svg:first-child{\nstroke:#ffffff;\nfill:#ffffff;\n}\n.av_font_icon.av-26k7a86-3b1fdcac67e2d4f2e22ce1ebaf16c68d .av-icon-char{\nfont-size:40px;\nline-height:40px;\nwidth:40px;\n}\n<\/style>\n<span  class='av_font_icon av-26k7a86-3b1fdcac67e2d4f2e22ce1ebaf16c68d avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-iconfont avia-font-entypo-fontello avia-icon-animate'><a href='#snz'   class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"false\" ><\/a><span class='av_icon_caption av-special-font'> Services reconnus<\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='1'  class='avia-section av-q5lck3-ad8c15f048998e28c290a9b1e0712e76 main_color avia-section-huge avia-no-border-styling  avia-builder-el-10  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-18501'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lu8auevj-99f6b69c3041c9fd8716ca8248dd01d6\">\n#top .av-special-heading.av-lu8auevj-99f6b69c3041c9fd8716ca8248dd01d6{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lu8auevj-99f6b69c3041c9fd8716ca8248dd01d6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lu8auevj-99f6b69c3041c9fd8716ca8248dd01d6 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lu8auevj-99f6b69c3041c9fd8716ca8248dd01d6 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-11  el_before_av_hr  avia-builder-el-first  av-thin-font'><h1 class='av-special-heading-tag '  >Centrale d\u2019appels sanitaires <strong> d\u2019urgence 144<\/strong> <\/h1><div class='av-subheading av-subheading_below'><p>Assurance-qualit\u00e9 de CASU 144<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" 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https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/snz144-5-768x512.jpg 768w, https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/snz144-5-705x470.jpg 705w\" data-sizes=\"(max-width: 840px) 100vw, 840px\" data-rel='gallery-1' data-prev-img='https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/snz144-5-495x400.jpg' class='lightbox ' data-onclick='4' title=''  ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-19012 avia-img-lazy-loading-not-19012\"   src=\"https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/snz144-5-260x185.jpg\" width=\"260\" height=\"185\"  title='' alt='' \/><div class='big-prev-fake'><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-19012 avia-img-lazy-loading-19012\"  width=\"495\" height=\"400\" src=\"https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/snz144-5-495x400.jpg\" title='' alt='' \/><\/div><\/a><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kb6wq2hy-cb903e7df74b1561de769b6326d86dc0\">\n#top .flex_column.av-kb6wq2hy-cb903e7df74b1561de769b6326d86dc0{\nmargin-top:30px;\nmargin-bottom:0px;\n}\n.flex_column.av-kb6wq2hy-cb903e7df74b1561de769b6326d86dc0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.responsive #top #wrap_all .flex_column.av-kb6wq2hy-cb903e7df74b1561de769b6326d86dc0{\nmargin-top:30px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-kb6wq2hy-cb903e7df74b1561de769b6326d86dc0 av_one_half  avia-builder-el-15  el_after_av_one_half  avia-builder-el-last  flex_column_div av-animated-generic left-to-right av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqqnfo9e-3fba65411db1cfac5d5c44d1a2c089ae\">\n#top .av-special-heading.av-kqqnfo9e-3fba65411db1cfac5d5c44d1a2c089ae{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kqqnfo9e-3fba65411db1cfac5d5c44d1a2c089ae .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kqqnfo9e-3fba65411db1cfac5d5c44d1a2c089ae .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kqqnfo9e-3fba65411db1cfac5d5c44d1a2c089ae av-special-heading-h3 blockquote modern-quote  avia-builder-el-16  el_before_av_hr  avia-builder-el-first '><h3 class='av-special-heading-tag '  >CASU 144 avec reconnaissance de l\u2019IAS<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kb6wsd6l-7904a4cd509eefd3dd0ad7e0f2b64d8a\">\n#top .hr.av-kb6wsd6l-7904a4cd509eefd3dd0ad7e0f2b64d8a{\nmargin-top:15px;\nmargin-bottom:20px;\n}\n.hr.av-kb6wsd6l-7904a4cd509eefd3dd0ad7e0f2b64d8a .hr-inner{\nwidth:100px;\nborder-color:#000000;\n}\n<\/style>\n<div  class='hr av-kb6wsd6l-7904a4cd509eefd3dd0ad7e0f2b64d8a hr-custom  avia-builder-el-17  el_after_av_heading  el_before_av_textblock  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kbe0m10p-ed4e92d4ebcf81f77b6a977416bec706 '  ><div class='avia_textblock' ><p>L&rsquo;assurance qualit\u00e9 a aujourd&rsquo;hui une place ferme dans les soins de sant\u00e9. S\u2019efforcer d\u2019am\u00e9liorer la gestion op\u00e9rationnelle et l\u2019organisation est une priorit\u00e9 absolue dans les centrales d\u2019appels sanitaires d&rsquo;urgence 144.<\/p>\n<p>Les lignes directrices pour la reconnaissance des centrales d\u2019appels sanitaires d\u2019urgence CASU 144 pr\u00e9cisent quels \u00e9l\u00e9ments d\u2019assurance qualit\u00e9 et de promotion de la qualit\u00e9 doivent \u00eatre pr\u00e9sents pour qu\u2019une CASU 144 puisse obtenir l\u2019approbation de l\u2019IAS.<\/p>\n<p>Les directives de l\u2019IAS sont bas\u00e9es sur les trois aspects de la structure, du processus et de la qualit\u00e9 des r\u00e9sultats et prennent en compte le cycle de qualit\u00e9 plan-do-check-act et les \u00e9l\u00e9ments d\u2019am\u00e9lioration continue.<\/p>\n<p>Les Directives de l\u2019IAS sur la reconnaissance des centrales d\u2019appel sanitaires urgents sont adopt\u00e9es par l\u2019Assembl\u00e9e pl\u00e9ni\u00e8re de la CDS.<br \/>\nLes cantons sont tenus de suivre les directives de l\u2019IAS dans le cadre de leurs activit\u00e9s d\u2019autorisation et de surveillance.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kb6wsd6l-cee66752bf11afc4a964bf61adb83fe8\">\n#top .hr.hr-invisible.av-kb6wsd6l-cee66752bf11afc4a964bf61adb83fe8{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-kb6wsd6l-cee66752bf11afc4a964bf61adb83fe8 hr-invisible  avia-builder-el-19  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-kbf16hza-216f0131286db3512f2e14a329c958fa-wrap avia-button-left  avia-builder-el-20  el_after_av_hr  avia-builder-el-last '><a href='#snz'  class='avia-button av-kbf16hza-216f0131286db3512f2e14a329c958fa av-link-btn avia-icon_select-yes-left-icon avia-size-large avia-position-left avia-color-theme-color'   aria-label=\"CASU 144 reconnus\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >CASU 144 reconnus<\/span><\/a><\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kb859zwl-61ed75aa89f3dcf8f17b7ca614eae5a3\">\n.avia-section.av-kb859zwl-61ed75aa89f3dcf8f17b7ca614eae5a3 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.144.ch\/wp-content\/uploads\/2023\/04\/parallax_snz144-23-2.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-kb859zwl-61ed75aa89f3dcf8f17b7ca614eae5a3 .av-section-color-overlay{\nopacity:0.3;\nbackground-color:#000000;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-kb859zwl-61ed75aa89f3dcf8f17b7ca614eae5a3 main_color avia-section-huge 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avia-builder-el-22  el_before_av_one_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-1f7c927fbe69634910f601d4639b0752\">\n#top .av-special-heading.av-av_heading-1f7c927fbe69634910f601d4639b0752{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-av_heading-1f7c927fbe69634910f601d4639b0752 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-1f7c927fbe69634910f601d4639b0752 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-av_heading-1f7c927fbe69634910f601d4639b0752 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-1f7c927fbe69634910f601d4639b0752 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-23  el_before_av_hr  avia-builder-el-first  av-thin-font'><h2 class='av-special-heading-tag '  >Nous vous soutenons <strong>et vous accompagnons<\/strong><\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kb6wsd6l-8d47a7aea50fb08ad2727fa776f1b092\">\n#top .hr.av-kb6wsd6l-8d47a7aea50fb08ad2727fa776f1b092{\nmargin-top:5px;\nmargin-bottom:15px;\n}\n.hr.av-kb6wsd6l-8d47a7aea50fb08ad2727fa776f1b092 .hr-inner{\nwidth:100px;\nborder-color:#ffffff;\n}\n<\/style>\n<div  class='hr av-kb6wsd6l-8d47a7aea50fb08ad2727fa776f1b092 hr-custom  avia-builder-el-24  el_after_av_heading  avia-builder-el-last  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><div class='flex_column_table av-1xrnjxv-6c59735a3b22db65e099a7f4ee97ce48 sc-av_one_third av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1xrnjxv-6c59735a3b22db65e099a7f4ee97ce48\">\n.flex_column.av-1xrnjxv-6c59735a3b22db65e099a7f4ee97ce48{\nborder-width:10px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\nbackground-color:#f1f2f2;\n}\n<\/style>\n<div  class='flex_column av-1xrnjxv-6c59735a3b22db65e099a7f4ee97ce48 av_one_third  avia-builder-el-25  el_after_av_one_full  el_before_av_one_third  first no_margin flex_column_table_cell av-equal-height-column av-align-top av-animated-generic pop-up  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-4ab3d6774701d653df6ee643ff423750\">\n#top .av-special-heading.av-av_heading-4ab3d6774701d653df6ee643ff423750{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-4ab3d6774701d653df6ee643ff423750 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-4ab3d6774701d653df6ee643ff423750 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-4ab3d6774701d653df6ee643ff423750 av-special-heading-h6  avia-builder-el-26  avia-builder-el-no-sibling '><h6 class='av-special-heading-tag '  > Continuez \u00e0 v\u00e9rifier les performances et \u00e0 apporter des am\u00e9liorations.<\/h6><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1xrnjxv-8b4bacfe3ac62ffc211125cb4be6bcf5\">\n.flex_column.av-1xrnjxv-8b4bacfe3ac62ffc211125cb4be6bcf5{\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-1xrnjxv-8b4bacfe3ac62ffc211125cb4be6bcf5 av_one_third  avia-builder-el-27  el_after_av_one_third  el_before_av_one_third  no_margin flex_column_table_cell av-equal-height-column av-align-top av-animated-generic pop-up  column-top-margin'     ><section  class='av_textblock_section av-kbam06xl-10833dd356749b836cc7797cfa7cf653 '  ><div class='avia_textblock' ><p>Nous nous consid\u00e9rons comme une organisation de promotion et de soutien dans le service de secours pr\u00e9clinique et non comme une organisation de supervision. En ce sens, ces dispositions n\u2019am\u00e9liorent pas encore la qualit\u00e9 des soins aux patients, mais sont un moyen d\u2019y parvenir.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1xrnjxv-b357b425607d6eb902d96ce0ea02f99d\">\n.flex_column.av-1xrnjxv-b357b425607d6eb902d96ce0ea02f99d{\nborder-width:10px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-1xrnjxv-b357b425607d6eb902d96ce0ea02f99d av_one_third  avia-builder-el-29  el_after_av_one_third  avia-builder-el-last  no_margin flex_column_table_cell av-equal-height-column av-align-top av-animated-generic pop-up av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k1jjoz-2c0ce1cf9928aec7c6430cac1a6d7adc\">\n.avia-image-container.av-k1jjoz-2c0ce1cf9928aec7c6430cac1a6d7adc img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-k1jjoz-2c0ce1cf9928aec7c6430cac1a6d7adc .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-k1jjoz-2c0ce1cf9928aec7c6430cac1a6d7adc av-styling- avia-align-center  avia-builder-el-30  avia-builder-el-no-sibling '  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-18950 avia-img-lazy-loading-not-18950 avia_image ' src=\"https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/first_aid.jpg\" alt='' title=''  height=\"560\" width=\"840\" srcset=\"https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/first_aid.jpg 840w, https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/first_aid-600x400.jpg 600w, https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/first_aid-300x200.jpg 300w, https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/first_aid-768x512.jpg 768w, https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/first_aid-705x470.jpg 705w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='conseil'  class='avia-section av-az8hm-0fba62ccae9b89623920431fa6ca651a alternate_color avia-section-huge avia-no-border-styling  avia-builder-el-31  el_after_av_section  el_before_av_section  avia-bg-style-parallax container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-18501'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1r3haoh-ff7fff42aeb6d9873c31631836d5004d\">\n#top .av-special-heading.av-1r3haoh-ff7fff42aeb6d9873c31631836d5004d{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1r3haoh-ff7fff42aeb6d9873c31631836d5004d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1r3haoh-ff7fff42aeb6d9873c31631836d5004d 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id=\"style-css-av-5qv96a-6c0b9d767fda9cdfe050878c21a5ba85\">\n.avia-image-container.av-5qv96a-6c0b9d767fda9cdfe050878c21a5ba85 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-5qv96a-6c0b9d767fda9cdfe050878c21a5ba85 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-5qv96a-6c0b9d767fda9cdfe050878c21a5ba85 av-styling-no-styling av-hover-grow av-hide-overflow avia_animated_image av-animated-when-visible-95 top-to-bottom avia-align-center  avia-builder-el-35  el_before_av_heading  avia-builder-el-first '  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-19094 avia-img-lazy-loading-not-19094 avia_image ' src=\"https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/Thomas-Brunner.jpg\" alt='' title=''  height=\"560\" width=\"840\" srcset=\"https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/Thomas-Brunner.jpg 840w, https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/Thomas-Brunner-600x400.jpg 600w, https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/Thomas-Brunner-300x200.jpg 300w, https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/Thomas-Brunner-768x512.jpg 768w, https:\/\/www.144.ch\/wp-content\/uploads\/2020\/06\/Thomas-Brunner-705x470.jpg 705w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13u7enl-5aa54d56e1c3bb4c0fe0a9e2eeae3011\">\n#top .av-special-heading.av-13u7enl-5aa54d56e1c3bb4c0fe0a9e2eeae3011{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-13u7enl-5aa54d56e1c3bb4c0fe0a9e2eeae3011 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-13u7enl-5aa54d56e1c3bb4c0fe0a9e2eeae3011 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-13u7enl-5aa54d56e1c3bb4c0fe0a9e2eeae3011 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-36  el_after_av_image  el_before_av_hr  av-linked-heading'><h3 class='av-special-heading-tag '  >Thomas Brunner <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jzk98ng2-b8d74e27bbf7905de728db94be1c34dc\">\n#top .hr.av-jzk98ng2-b8d74e27bbf7905de728db94be1c34dc{\nmargin-top:10px;\nmargin-bottom:15px;\n}\n.hr.av-jzk98ng2-b8d74e27bbf7905de728db94be1c34dc .hr-inner{\nwidth:100px;\nborder-color:#000000;\n}\n<\/style>\n<div  class='hr av-jzk98ng2-b8d74e27bbf7905de728db94be1c34dc hr-custom  avia-builder-el-37  el_after_av_heading  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-k3rb3dz7-9b93e7c969a68868c6b505eaff0deb8c '  ><div class='avia_textblock' ><p style=\"text-align: center;\">Allemand<br \/>\n+41 (0) 31 320 11 40<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jzk98ng2-3d587f8c4fb8e91c184bf29fb83cb9d7\">\n#top .hr.hr-invisible.av-jzk98ng2-3d587f8c4fb8e91c184bf29fb83cb9d7{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-jzk98ng2-3d587f8c4fb8e91c184bf29fb83cb9d7 hr-invisible  avia-builder-el-39  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-kbf16hza-e00bdf450a3b887bce25f1b1a2816af6-wrap avia-button-center  avia-builder-el-40  el_after_av_hr  avia-builder-el-last '><a href='mailto:thomas.brunner@ivr-ias.ch'  class='avia-button av-kbf16hza-e00bdf450a3b887bce25f1b1a2816af6 av-link-btn avia-icon_select-yes-left-icon avia-size-large avia-position-center avia-color-theme-color'   aria-label=\"Contact\"><span 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class='av_textblock_section av-k3rb3dz7-9b93e7c969a68868c6b505eaff0deb8c '  ><div class='avia_textblock' ><p style=\"text-align: center;\">Fran\u00e7ais \/ Italien<br \/>\n+41 (0) 31 320 11 42<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jzk98ng2-3d587f8c4fb8e91c184bf29fb83cb9d7\">\n#top .hr.hr-invisible.av-jzk98ng2-3d587f8c4fb8e91c184bf29fb83cb9d7{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-jzk98ng2-3d587f8c4fb8e91c184bf29fb83cb9d7 hr-invisible  avia-builder-el-46  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-kbf16hza-82e3627eb8a4a80a4e657fde95432ba8-wrap avia-button-center  avia-builder-el-47  el_after_av_hr  avia-builder-el-last '><a href='mailto:nicolas.soldati@ivr-ias.ch'  class='avia-button av-kbf16hza-82e3627eb8a4a80a4e657fde95432ba8 av-link-btn avia-icon_select-yes-left-icon avia-size-large avia-position-center avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Contact\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue805' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Contact<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. 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av-animated-generic top-to-bottom av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kbf2bylp-31d6b3649cf7c6151a673a95a3e0a5e4\">\n#top .avia-icon-list-container.av-kbf2bylp-31d6b3649cf7c6151a673a95a3e0a5e4 .iconlist_icon{\ncolor:#ffffff;\nbackground-color:#18599b;\nborder:1px solid #ffffff;\n}\n#top .avia-icon-list-container.av-kbf2bylp-31d6b3649cf7c6151a673a95a3e0a5e4 .iconlist_icon svg:first-child{\nstroke:#ffffff;\nfill:#ffffff;\n}\n#top #wrap_all .avia-icon-list-container.av-kbf2bylp-31d6b3649cf7c6151a673a95a3e0a5e4 .av_iconlist_title{\ncolor:#ffffff;\n}\n.avia-icon-list-container.av-kbf2bylp-31d6b3649cf7c6151a673a95a3e0a5e4 .iconlist_content{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-list-container av-kbf2bylp-31d6b3649cf7c6151a673a95a3e0a5e4  avia-builder-el-52  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-kbf2bylp-31d6b3649cf7c6151a673a95a3e0a5e4 avia-iconlist-animate'>\n<li><a href='https:\/\/www.144.ch\/wp-content\/uploads\/2025\/08\/Directives-CASU-144-FR.pdf' title='Lignes directrices 2024'  target=\"_blank\"  rel=\"noopener noreferrer\" aria-label='Lignes directrices 2024' class='iconlist_icon av-lpmoc9oj-c99bcf7f9c31f59e1c8897c65e35a255 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue889' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/a><article class=\"article-icon-entry \" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Lignes directrices 2024\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color' >Lignes directrices 2024<\/h4><\/header><div class='iconlist_content av_inherit_color' ><p>Directives sur la reconnaissance des centrales d\u2019appels sanitaires urgents CASU 144<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><a href='https:\/\/www.144.ch\/wp-content\/uploads\/2025\/08\/Manuel-directives-CASU-2024-FR.pdf' title='Manuel 2024'  target=\"_blank\"  rel=\"noopener noreferrer\" aria-label='Manuel 2024' class='iconlist_icon av-lpmoixas-3540dfc2d2fcd7213b9dc031c9b8b16e avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue889' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/a><article class=\"article-icon-entry \" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Manuel 2024\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color' >Manuel 2024<\/h4><\/header><div class='iconlist_content av_inherit_color' ><p>Manuel pour la pr\u00e9paration et la r\u00e9alisation de la proc\u00e9dure de reconnaissance d\u2019une centrale d\u2019appels sanitaires urgents selon les Directives<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k1w21hqg-2a95a4cd0256d919cdd6369992cd6d50\">\n#top .flex_column_table.av-equal-height-column-flextable.av-k1w21hqg-2a95a4cd0256d919cdd6369992cd6d50{\nmargin-top:30px;\nmargin-bottom:0px;\n}\n.flex_column.av-k1w21hqg-2a95a4cd0256d919cdd6369992cd6d50{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-k1w21hqg-2a95a4cd0256d919cdd6369992cd6d50 av_one_half  avia-builder-el-53  el_after_av_one_half  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-top av-animated-generic top-to-bottom av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kbf2bylp-31d6b3649cf7c6151a673a95a3e0a5e4\">\n#top 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